Thank you in advance for your time today. Let us briefly introduce the context, purpose, and content of this questionnaire:
The consulting firm, specializing in the transformation of organizations and in particular their purchasing, has been mandated by your company to carry out a purchasing diagnosis in order to qualify the following points:
• Organization : sizing, levels of expertise, distribution of activities
• Process : process performance, application level, optimizations and possible developments
• Steering : what dashboard for measuring purchasing performance?
• Information System : strengths and limitations of the system in place, methods of use
• Operation with the professions : understanding and application of purchasing processes, levers to increase purchasing coverage
Context :
• Your company's Purchasing Department reports to the Operations Department. The purchasing team is made up of 15 people, including:
the person in charge
6 buyers
assistants / suppliers
a CSR manager
• The scope covered by purchases is approximately 40% to date.
• Your company has had an ERP (SAP) system since 2012, which replaced the old JD Edwards (Oracle) system. This means that spending data is clearly structured (purchasing areas, suppliers). However, some purchases do not follow the complete purchase requisition > order > invoice cycle.
• A very comprehensive purchasing policy document has been drawn up and is currently being validated.
Goals :
- Your company's Purchasing Department wishes to call upon external expertise to qualify the following points:
– Organization : sizing, levels of expertise, distribution of activities
– Process : process performance, application level, optimizations and possible developments
– Steering : what purchasing performance measurement dashboard?
– Information System : strengths and limitations of the system in place, methods of use
– Working with the professions : understanding and application of purchasing processes, levers for increasing purchasing coverage
This questionnaire can be completed in several times. If you do not know the answer, your intuition/belief is already a useful answer.